I had a wonderful experience in purchasing a Ford Flex from DeNooyer Ford! Rodney Woods is a wonderful salesman. He listened to me, cared about me, and wanted to make sure I was satisfied with my purchase. Brett was also helpful during the purchase. I want to say also that there was such a positive atmosphere when I was at the dealership. I love my vehicle and I had a very positive experience. I certainly will be recommending DeNooyer Ford and Rodney Woods.
Service manager was able to provide me with a sense of calm and understanding as to issues I was concerned about.
DeNooyer Ford, as usual, provided excellent service on my 08 Mercury Sable. Everything was done on-time and within stated amount... great experience... highly recommend!
Prompt service and a job well done. Very much appreciated! I am a returning customer. Thank you for the help and advice I received. Eriks
DeNooyer Ford has a very helpful and knowledgeable staff. They made this a very positive experience from order to delivery. Thanks
Everything was fine. Had oil change, tire rotation and general checkup. The dealership is making some changes for the good of the customers. Thank you.
I loved the family feel while there. I never felt like anyone only talked to one of us - it was always both of us! Kudos. We were given all the information to make informed decisions through out the process. In the end, we got our truck, warranty and the satisfaction of feeling good about everything!
I have a long standing customer relationship with DeNooyer Ford, repeat customer and for all of my service needs. As far as the buying/leasing process it is quick and painless, friendly treat you like family from start to finish, my wife and I always leave there happy!
In person I was satisfied they took care of the problem just fine ,service writer was pleasant and it took the time they said, although trying to communicate by phone was a problem not happy with that.
I went just to look, get an idea of what I wanted. 100 0/0. Zoey was patient and helpful. Bought my new ecosport. And after a clear explanation of all info, drove "Luci" home. Still need fordpass but zoey and techs are working on it. Great experience
No nonsense no hassle honest dealership! The Sales person, Sales Manager, Used Manager and Finance all very helpful and went out of their way to make the experience enjoyable (not pushy). Glad I made drive from Grand Rapids it was worth it. I will be sure to use this dealer in the future!
They go out of their way to make sure each customer is treated in such a way that you want to return. Been going there for over 50 years.
Easy sales experience, easy to set up an appointment and it was not a high pressure sales experience at all. Got a very good deal on a certified used Ford.
Have bought and had service by this dealership for years. They always provide excellent service. Reason I come back for all my basic auto needs.
Excellent service, took time to find the problem and fixed it fast! We got a great loaner truck so no missed work! Great dealership and service!
Have dealt with this dealership for many years, even back when they were Simmons Ford !!! We like the smaller dealership, they seem to be friendly !!!
We have 2 vehicles leased through DeNooyer. We are planning on buying 1 of them when the lease is up in 3 months. Starting with our No Pressure Salesman, Rodney Woods, he is extremely Knowledgeable, Professional and has a true concern to get you in the right vehicle with the options you would like for the best price. That's why we went back to Rodney and DeNooyer for our 2nd vehicle. The paper work ,both times went smoothly as possible. (Never the fun part). The Service Department has always been extremely friendly and helpful, but the best is that they are timely ...
Was an excellent buying experience.No high pressure and they really know their products. They followed up 2 days after the sale to make sure everything was o.k.
scheduling the appointment was pleasant, the person making the appointment acted like they actually appreciated my business. the actual service was done efficiently will concern about the overall vehicle. no pushy sales pitches for unneeded services.
My wife and I purchased another vehicle from denooyer ford, this is our 3rd in 6 years. I will always go back to them for any of our needs. The staff was amazing to work with. If your looking for a small town atmosphere with no pressure sales, this is definitely where you want to go.
Our experience at DeNooyer Ford was excellent! Everyone is attentive and knowledgeable. If you’re looking for a new car, this is the place to go!
nice to work with,,was able to find a vehicle that fit my wants and needs. the employees all worked together to get this done and was very happy.
The dealership was clean and professional looking. They were accommodating to my needs and listened to what I was looking for and didn’t try to up-sell me on a different vehicle. They stayed focused and explained the vehicles well along with making the process of purchasing a vehicle as stress free as possible.
Nice, hard working, willing to deal with the customer. The salesman was very accommodating to work with. He was very informative about the details of the truck
We always have our vehicles serviced here, we bought them here and we trust them! They’re on time and thorough and go over everything they’ve done with us. We also appreciate the friendliness and respectful attitudes of all the staff!
Great customer service and brand knowledge. Very accommodating to work with. We were happy with the sales staff and management team. Overall a very good experience.
I had a very pleasant experience working with the owner, the sales manager, the sales person, and the F&I person at this Ford dealership when purchasing my new truck. They all made it very easy to understand all aspects of the buying process. Very clear communication. (In my experience, the Denooyer owned dealerships have been great to work with, whether it’s Metro Toyota, Denooyer Chevrolet, and now including DeNooyer Ford). This dealership has gained a new customer!
I am not one for many words. The staff at DeNooyer Ford were all very nice and willing to help. They even gave a good local food recommendation. I would encourage anyone looking for a new or used vehicle to check them out.
I am a German diplomat serving in Chicago, and I found a great car offer by De Nooyer on Auto Trader. De Nooyer did a phantastic job assisting me in doing the rather atypical transfer (involvement of State Dpt., tax exemption etc.). They were fast, professional and very helpful. Even as a German, I am a great fan of American cars! De Nooyer: best choice I could have made!
Last visit was a possable recall for the heater. The service department was great, showed me the problem and got the issue checked over and resolved.
I was very...very...very...PLEASED...!!! It was very nice. Everybody was very knowledgeable & well trained. They were very friendly. If I can help you with anything that I can physically and/or mentally do...you have only to ask...! Very Best Wishes...! Ron Prange
One of my easiest car buying experiences. Alaina and Paxton made it an easy purchase. I have purchased vehicles for 50 years and do not like dealing with it but I will return here for next vehicle.
Gave us a fair trade in value. Searched until they found what we wanted. Explained purchase and lease options and answered all of our questions. Found us all available rebates, even one after the deal was done.... we're expecting a nice check in the mail! Made sure we were comfortable with the features of the new vehicle before we drove it home. Will definitely consider doing business with them in the future.
Everyone is so friendly and helpful. The service has been excellent, completed when they said. I will continue to have my vehicle serviced at Denooyer Ford. I made the right choice in choosing Ford.
Rodney and all the people at Denooyer genuinely care about providing a positive car buy experience. Never once felt pressured and Rodney has been the first car salesman I’ve dealt with that actually cares about putting people in the best situation possible! Will most certainly continue to deal with Denooyer!
Amazing people and business I'll be back in the future for my next vehicle. Very happy customer. And totally satisfied with my purchase. Thank you.
DeNooyer Ford has some kinks to work out. I had to call the dealership for various details and always had to leave a message on machine... never actually talked to a person unless they called me back. Sometimes it would ring and ring and then the service department would answer and forward my call... and I would leave a message. Just not a good ‘feel’ for customer service. Would rather deal with DeNooyer Chevrolet...
Nice team who are helpful and patient for people like who have no experiences in American for buying his first car in such a short time.
The guys were wonderful and really worked with me. On getting me into my new ford eco sport. Love them guys. They were great...map
DeNooyer Ford has a great team. Very courteous and they let you know what is going on with your car. Th dealership is very clean and some what comfortable chairs. Plus a TV so while you wait you won’t be bored. They have updated this building beautifully.
We purchased an F150 at an Ohio dealership. The truck was still under bumper to bumper warranty & needed service for a factory defect. DeNooyer in Vicksburg took care of this service without any issues & the truck was ready when they said it would be. Outstanding service.
We were looking for a used vehicle with very specific qualities in the right price range and DeNooyer Ford had the vehicle at a great price and worked with us every step of the way even allowing our own mechanic to look at the vehicle. Very honest group. We will definitely go there first when buying our next vehicle.
My overall experience with this vehicle was great. I decided to special order the truck to my specs, instead of having one ship in from another dealer. Alaina Jackson (my sale rep) warned me the wait could be a long wait. She understood my reasons and went through the process, if she didn't know the answer to a question, she went to other staff to get the answer (no Bull). Patience on waiting for the truck allowed me to get ready for the truck. The process of financing was not stressful Alaina Jackson and Jeff Denooyer helped me get ...
We had a great experience. We purchased two vehicles in on month. One from their Ford Dealership and one from their Chevy Dealership. Both Dealerships provided excellent service and were very transparent on costs and financing options. I whole hardheartedly recommend them
Was very satisfied with the attention and the care that your staff gave to me. They were so informant honest. I was very impressed with the service staff. Thank you for taking care of my car and me.
I get all my service work done there. This time I got an oil change, new wipers and a tire rotation. It was less $ than I thought it'd be thanks to Bruce pointing out that I had some money on my Owners Advantage.
I was able to make an appointment by phone for the following day. My vehicle was serviced right on time and all the staff were friendly and helpful.
I just leased a new Ford Explorer from De Nooyer Ford. Dan Linders was the salesperson. My whole family has dealt with Dan and he is outstanding in his interpersonal skills and knowledge! He makes the experience of buying/leasing a new vehicle very pleasurable.
It was a pleasure working with Rodney Woods. I’d stop by the dealership over a month long search for the right ford truck. Rodney pointed out the best engine and options for my situation and he continued to look for the right truck. I visited and email 3 other Ford dealers and none could compare to Rodney’s experience and calm approach. Finally, I picked out a F150 XLT with every option that Rodney had recommended in the beginning. Rodney Woods will help you find your next Ford!
Bought my new F150 from Rodney at Simmons Ford. He is not your normal car salesman. Gave me some tips on dealing with my rip off insurance company Progressive Insurance and treated me professionally and exceeded my expectations!!! I will be back and highly recommend Rodney to all my friends and family.
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