DeNooyer always takes care of my vehicles. Their service department is top tier.
I cannot say enough good things about the service team at DeNooyer Vicksburg! Our service technician was incredibly diligent, knowledgeable, and thorough in diagnosing and resolving multiple issues with our vehicle. His attention to detail and commitment to getting the job done right were truly appreciated.
Our service advisor, Jessica, was an absolute breath of fresh air! She was honest, compassionate, and professional throughout the entire process. She kept us informed, provided photos to clearly explain the issues that were discovered, and made us feel confident in the work being performed.
Thanks to their dedication and expertise, our vehicle runs ... Read More Google - Oct 13, 2026
Excellent customer service ,hospitality,stellar care about their customers & their needs.
Had new tires put on our company car. Jared in the service department was wonderful. Answered all our questions and got our company car in and out quickly!
Austin was a great sales associate to work with. He made the entire process seamless. It was by far the easiest car buying experience I have ever had. The same for Joe who walked us through all the paperwork in a timely manner. Kudos to both of these valuable employees!
Austin and Joe were great to work with and made the process so smooth. Austin was great with our kids while we were signing paperwork. Will absolutely be back to purchase in the future.
I continue to have nothing but positive experiences at DeNooyer Ford in Vicksburg. Mikayla and Joe make buying a car seamless. Highly recommend this dealership.
Austin And Joe are the very best What a great experience!!!!
This small town dealership was a breath of fresh air as far as car shopping is concerned. Our salesperson was friendly and knowledgeable regarding our purchase. They even delivered our Maverick! This is the first time in my 50 years of car buying, I took advantage of this option.
Bought a used truck from them, they diagnosed an oil leak 3 months after purchase and told me it needs a new engine.
Purchasing my new Ford Maverick from DeNooyer Ford in Vicksburg was an easy and enjoyable experience from start to finish. Everyone I worked with, from the salesperson to the finance manager, was friendly, professional, and made the entire process quick and hassle-free. I would definitely recommend DeNooyer Ford to anyone looking to purchase a new Ford vehicle.
Austin is a knowledgeable, patient, and kind person. I would give him 6 stars if I could. I have been dealing with a family issue. He set the deal up so I could e-sign everything, and delivered the car 30 miles to my house. First class all the way.
They were on on time and explained what they were fixing. As far as I know the updates are complete, very friendly
Austin was amazing! We were driving back to Colorado & needed to use the fast EV charger. It was not cooperating. Austin came to help & comped the charge. Now we have money for lunch. Thanks Austin!
Friendly staff very professional
Austin did a magnificent job helping us through the harrowing process of looking for a new car. He made the process a lot less intimidating. He listened, asked questions to fully understand what we were looking for, and did not push or pressure us on any of the options he presented. Erika was also very helpful! We are now the happy owners of a beautiful new SUV and could not be happier with the whole process and outcome! Thank you Austin and the denooyer team for making car shopping a fun and easy task!
Took my 2018 F-150 in for a winding/coasting noise from the front. They replaced the front differential (which cost over $3,000), but the noise remained. I was then quoted over $2,000 to replace both front wheel hubs.
After I left a review of service, someone from the service department finally reached out offering to look at it again. However, no one had followed up with me in the weeks prior despite the issue not being resolved.
I ended up replacing both front wheel bearing and hub assemblies myself over Father’s Day weekend, and the noise is now completely gone.
I was ... Read More Google - Jun 22, 2026
It was not a good experience for us, if I could do it again; I’d stay far away from DeNooyer Ford.
I had a wonderful experience in DeNooyer Ford. have worked with Austin on Ford Maverick purchase and Austin did a phenomenal job. He addressed all my questions and was flexible when it came to scheduling an appointment or meeting. On top of that he helped with documentation and was very easy-going if I had difficulty to obtain a document that he needed.
Always take great care of me and my car
DeNooyer and Austin Voss were so incredibly helpful with my out of state purchase! I had been looking for a particular Mustang and they had what I wanted so we drove from Tennessee to Michigan after an easy and fair negotiation process. Once we arrived Austin had personally seen to the car being spotless and ready to go. Joe in finance had us in and out in minutes. Dealing with these guys made an 8 hour drive worth it. Thanks!!
Austin and Joe were great! Quick and easy process all the way around. Highly recommend!
I would like to share my experience at DeNooyer Ford in Vicksburg. My encounter with my Sales Consultant Mikayla Osborne to the Sales Manager Alaina Jackson, and finally the Finance Manager Joe Good was exceptional! My wife and I were treated very well throughout our whole journey. I would highly recommend if anyone is in the market to buying a used or new vehicle to head to DeNooyer Ford in Vicksburg. You won't be disappointed!
They sponsored a car/truck dust off today that had maybe 180 cars. It was well organized and the parking crew did a super job getting all the cars into the available space. Chilly day but fun.
Nice to see Deyooner Dealership for pickup on new truck timely this year.
Dealership staff were personable and honest. Their pricing on the specific vehicle I wanted was better than other dealerships with whom I checked. Patient in going through the details; not high pressured or slick. It was a hot day; staff welcomed my big, furry dog into the dealership.
The DeNooyer name says it all - regardless of the auto brand, they do what is right for the vehicle and the customer every time. Very pleased with their service quality and delivery.
It was great having the tech come to my house for the recall thank you
I have bought from and serviced my vehicles with the DeNooyer family of dealerships since 1975 and have always been treated fairly.
I've now purchased two cars from Denooyer Ford, they've been extremely easy to work with and fair both times. When it comes time to buy my third, I will likely come back to Denooyer.
if you’re coming here for the auto shop, DONT!!! They were very unclear what was wrong with my vehicle, charged me $800 and still nothing was fixed. I even called to ask what they had done and the staff was rude and hung up on me.
First time using this dealership. Purchased my Ford truck a couple hours away so came locally for the routine service. Very easy to schedule, they picked up at my work, texted me an inspection video, texted me a quote, I paid online, and they brought it back to me! Great service!
Bryan VanNiman at DeNooyer Chevrolet helped me make the best possible decision on a new truck, helping me weigh the options to get exactly what I wanted and needed at a competitive price point. He was knowledgeable, reliable, not pushy, and great to work with. I’ll definitely be working with him in the future and would highly recommend him to others.
Great experience here. Austin made a quick and easy getting me into my tacoma. Great service and communication. Thanks Austin!
Mikayla Osborne is a Top Notch Sales Professional. She listens to to what you are Looking for for and goes above and beyond to make sure your experience is the best. Follows through and communicates throughout the entire process
Joe and Austin did such a fantastic job. They were both very knowledgeable with everything. Can’t stress enough how nice everyone there was even though we keep them a little past closing. Best car shopping and purchase I have ever had! Thank you
We had a great experience working with Austin at DeNooyer. From start to finish, he was truly a no-pressure sales guy, which made the whole process comfortable and stress-free. He took the time to answer all our questions, listened to what we wanted, and never once made us feel rushed or pushed into something we didn’t need. Austin was knowledgeable, patient, and genuinely cared about helping us find the right fit. If you’re looking for someone who makes buying a vehicle easy and enjoyable, I highly recommend asking for Austin at DeNooyer!
Joe is a childhood friend, and Austin we met that day, both took excellent care of us as I knew they would. We talked to them a head of time and told them what we were looking for. We get there and they had something we didn't even think about. We test drove it and left with it that day. They clearly knew us better than we did. If you need anytning, this is the place to go to! Thanks Joe and Austin! 😃
Great friendly service
My salesman, Jackson, was amazing! Everyone at the DeNooyer dealership was friendly, helpful & knowledgeable! After test driving several models, I decided to lease a new red Explorer! I love it!
Service department was great. Got my truck in quickly and completed what I wanted done. Will gladly use them again in the future.
I had a more than five star experience today when I bought a 2025 Ford Escape from DeNooyer Ford. Mikayla O. was an amazing salesperson. I have bought many Escapes over the years and Mikayla was the most efficient salesperson I have ever worked with. I would highly recommend her and her team. The paperwork was incredibly smooth and efficient. First she drove out with the car so that we had a shorter drive. Then she went the extra mile to find a car wash to wash the car before she met with me. The icing on the cake was even ... Read More Google - Jan 31, 2026
Went to buy a used truck. Using KBB I was informed my truck was worth 4K less than market value . I understand they need to make money so expected it to be 2k less .. However, the truck they are selling (2015 f350 lariat dually black) in case you were wondering , on the same platform thy would have paid 24,500k for the trade. They are asking 29750 and will not budge(Has 2 accidents mind you). No big deal on my trade. Wasn’t really wanting to move it anyway…. Offered 28k and they turned it down saying they had no room to move. ... Read More Google - Jan 28, 2026
David and Cory were extremely helpful and answered all of my questions. They understood my concerns and helped me a lot!!
A bout a week ago I went to DeNooyer Ford in Vicksburg went extremely well very nice and polite people is what my post said so yesterday I go in to pick up my car in enter the main doors and staff are standing around talking amongst their selves so me not being a rude person I just stand there everyone turns around and notices me but no one says anything I stand there for about 3 minutes with no can I help you , do you need anything nothing so i notice a sign pointing to where I need to go ... Read More Google - Jan 6, 2026
After maybe a week, we called regarding noise in sunroof…you couldn’t get us in right away…we bought extended warranty ($4,000). Then were charged $100 deductible.we think this should’ve been waived…we will go back to other dealer in the future! Yes, we complained to deaf ears. Tom and Diane Slider
Dan Linders did a great job selling me my 2025 Ford Ranger. He was professional and easy to work with. I would highly recommend doing business with him and the dealership.
Me and my wife called on a used car from them. We had been told "everything was working perfectly on it". So we drove over a hour to test drive it, when we arrived the car wouldnt even start! We sat for a hour while they put a new starter in it so we could atleast test drive it. We took it for a test drive and the runners were broke ac/heat didnt work nor did the ac/heated seats or the tailgate and it was making a clicking sound randomly from the back of the car. ... Read More Google - Sep 5, 2025
Took my vehicle here for service and they reported the wrong mileage to Carfax and when I went to trade in my vehicle they offered me a ton less. This has cost be a bunch of time and money and they don't really seem to care!
I bought a certified preowned vehicle from them. The transmission went out within 18 hours. The front left tire feels like it’s gonna fall off. All they’re offering to do is fix it. Nothing for my time nothing for my money out.Lay.
Austin Voss! Excellent service purchased new truck Austin is very happy to spend all the time needed to inform as well as answer questions. Start to finish was a great experience. We will be back!!5 STAR FOR SURE!
Excellent from start to finish. Didn't feel pressured, only a genuine interest in finding a solution to my specific car needs. Thank you!
Customer services are extremely important to me as well as understanding the product being sold and being respected as a buyer. The sales staff and dealership really impressed me and from answering questions, financing and picking up vehicle. They spent the required time answering all my questions and know I can rely on them for continued service! Great experience!
Great customer service. Austin Voss was attentive to all my questions. When he did not have an answer he said he would research and get back to me. He did same day. He is friendly, professional and willing to listen. Customer service like this is lost art! Highly recommend Austin Voss.
Got an appointment scheduled a couple weeks ago for March 18. March 17 called and updated them about what was going on with the car. Car had a new problem then previous stated. They said they canceled the loaner car so the original appointment on March 18 would have to be pushed out to March 31. Regardless of how the car got there you would think they would stay true to the original appointment time instead of trying to push it out because of canceling the loaner. Mid customer service at best. What does a loaner car have to do with getting the car ... Read More Google - Mar 21, 2025
Great friendly service! Both sales people I felt with were very knowledgeable and helpful in us getting a great deal on a solid car.
Came for a new rim on our vehicle. Had to pay for it before they would order it. Bought the vehicle from them a year ago. Was told it would take 15 minutes. Still in the waiting room 2hrs later!
They took great care of us. Austin was a pleasure to work with. Thank you!
The sales team at Denooyer is amazing but the service side is terrible. My husband had his truck dropped off Monday night, it died on his way home from work. I know there was not an appointment or anything scheduled for service but here we are Friday and still no update on what’s going on with his truck. They stated they could not provide a loaner vehicle until his truck was diagnosed, unless we wanted to pay out of pocket for it. My husband’s truck had been in and out of Denooyer’s shop 3 or 4 times this year ... Read More Google - Aug 10, 2024
Ok
Ivan Johnson is the Service Manager at DeNooyer Ford. There was some miscommunication with the service team and I and Ivan cleared it up for me. Great customer service Ivan. Thank you. I'll be back for my vehicles needs.
Friendly, Dan and Todd went the extra mile to assure my satisfaction, knowledgable and responsive to questions, patient with electric car operator instructions, great job, every dealer should aspire to be as good.,
My experience purchasing my Explorer Timberline was great! They were so easy to work with, and got me in and out way faster than other dealerships I've been to locally.
Great job. The finance department was great. Never did talk to me about a releasing, but I also told them I wanted to purchase my car.
The salesman at Denooyer worked with me to find the truck I have been looking for.
Called for service last week on vehicle - was told less than a day - appointment set one week after phone call. Arrived this morning and was told they would need my car for 1 to 3 days. When I asked them why I wasn’t told the truth, they offered me the ability to rent a car for $80 a day. Find another service station - “service” person lacked service skills. *** update *** service manager called and made a great effort to make things right. He was polite and professional.
We were very happy with purchasing our vehicle from DeNooyer Ford. Joe was very professional and nice. Would recommend
Service is not the best for warranty issues. We only got 1 text in the 7 days it was here.
Oem service provider using non oem parts and not telling its customer about it. I was over charged and uninformed. Had to spend hours of my own time fact checking work and parts list. I do not recommend.
This place has a really bad service department when in more than three times for an oil change they kept putting the wrong oil in it had to have them take it back eventually they did correct it and I have a cover that goes underneath they didn't get that tight I had to bring that back I was just in here in April of 23 and they still didn't get it right how do you expect me to bring my vehicle in for other things when they can't get that oil change right
I gave a 2 because they are friendly but who isn't when their hands want deep in your pockets. I called about some codes on my dash. The man on the phone said with labor cost and part you are looking at about $171 and some change. I said ok let me call you back. I did and scheduled a service date. I get their and right off the top they say they are gonna do a diagnostic and its $150. I said I already had that done and was quoted a price, Will that be taken off the service cost. No ... Read More Google - Mar 21, 2023
The service department doesn't answer their phones nor do they return calls in a timely manner
After pointing out to the manager my coolant was low, then mechanic sharing a video the he observed it was low. I opened the hood before I left the lot and no coolant was added. I pointed it out to the manager and he returned to the shop and the coolant was topped off. How can I go back if I don’t trust the service shop. Accidentally done or not. I won’t be returning
I’m trying to figure out why they charging me $5k more for the same vehicle just because I live out-of-state. They listed the vehicle on AutoTrader for $55,050. I called and they said dealer markup is $10k, making it $65k. I offered them $59k. They said no and then I see a price change on AutoTrader that moved it to $60k. I contacted them again and asked if I could buy it for $60k. They said no, $60k was for local in-state customers and $65k for out-of-state customers.
Disappointed. They refused to replace my 1-year old Motorcraft battery from my 2020 Escape because I didn't have a receipt.
I was ready to purchase a vehicle from this dealer. I was asked to wait for the finance guy, waited for about a hour to be told we are closing in 30 minutes think about a time you can do it Monday. I don't have time during the week to do it, so guess they only want to sell stuff when they feel like it. I will take my business else where.
Long wait for new vehicle but the staff was great and professional. Jake was very patient with all my calls and dealership visit to check statis of vehicle. I would buy another vehicle from him. Thanks
They were all polite and curtious to my needs. I bought a chevy truck from them even though there a ford dealer they had my truck I wanted. Thank you I love my truck.
They were all great to work with. They’re quite a team which made it smooth at every turn. Would recommend DeNooyer Ford to everyone I know.
After not figuring out the issue over 2 days denooyer tried to get me to pay for 5 possible problems at $750. And charged me $172.50 for diagnosing nothing. They couldn't tell me any part that was bad. I sent the explorer to another Ford dealer they fixed it in a day and got the problem covered by a factory warranty. No cost to me. I feel like denooyer was fishing for charges. Or just tried the shotgun approach at my expense. Because they didn't know what the problem actually is.
Ford Motor Company seems to be very interested in servicing your vehicle with minor and recommended services after you purchase your vehicle at your cost. Ford does not seem to care about the quality of their vehicles or the reliability of their vehicles once they have been driven off the lot.
This is the second F-250 I have owned and the first was a complete nightmare with a catastrophic engine fail at 62,000 miles, and within 300 miles of getting that back after 4 months, the catalytic converter failed. Ford was not very willing to work with a customer on repairs.
I now ... Read More Google - May 16, 2022
I have owned my 2008 Ford Edge for 12 years and have always had it serviced at the Ford dealership. Since moving to the Portage area this was my first experience with DeNooyer’s service and I must say it was perfect. From the greeting as I arrived to my checkout I was treated as if I was the only customer. My former dealer is great but DeNooyer has surpassed them in customer service. I highly recommend them. Thank you service team!
Do not go here for service! These jokers messed up my husbands truck and tried to give him a line of bs. Truck still not fixed.
Not very friendly this time. Usually have good experience. Service girl never smiled & parts guy walked right passed us.
Could not have had a better experience buying my new vehicle. I’ve already recommended to my family and friends the service I received.
I had a wonderful experience in purchasing a Ford Flex from DeNooyer Ford! Rodney Woods is a wonderful salesman. He listened to me, cared about me, and wanted to make sure I was satisfied with my purchase. Brett was also helpful during the purchase. I want to say also that there was such a positive atmosphere when I was at the dealership. I love my vehicle and I had a very positive experience. I certainly will be recommending DeNooyer Ford and Rodney Woods.
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DeNooyer always takes care of my vehicles. Their service department is top tier.
I cannot say enough good things about the service team at DeNooyer Vicksburg! Our service technician was incredibly diligent, knowledgeable, and thorough in diagnosing and resolving multiple issues with our vehicle. His attention to detail and commitment to getting the job done right were truly appreciated.
Our service advisor, Jessica, was an absolute breath of fresh air! She was honest, compassionate, and professional throughout the entire process. She kept us informed, provided photos to clearly explain the issues that were discovered, and made us feel confident in the work being performed.
Thanks to their dedication and expertise, our vehicle runs ... Read More Google - Oct 13, 2026
Excellent customer service ,hospitality,stellar care about their customers & their needs.
Had new tires put on our company car. Jared in the service department was wonderful. Answered all our questions and got our company car in and out quickly!
Austin was a great sales associate to work with. He made the entire process seamless. It was by far the easiest car buying experience I have ever had. The same for Joe who walked us through all the paperwork in a timely manner. Kudos to both of these valuable employees!
Austin and Joe were great to work with and made the process so smooth. Austin was great with our kids while we were signing paperwork. Will absolutely be back to purchase in the future.
I continue to have nothing but positive experiences at DeNooyer Ford in Vicksburg. Mikayla and Joe make buying a car seamless. Highly recommend this dealership.
Austin And Joe are the very best What a great experience!!!!
This small town dealership was a breath of fresh air as far as car shopping is concerned. Our salesperson was friendly and knowledgeable regarding our purchase. They even delivered our Maverick! This is the first time in my 50 years of car buying, I took advantage of this option.
Bought a used truck from them, they diagnosed an oil leak 3 months after purchase and told me it needs a new engine.
Purchasing my new Ford Maverick from DeNooyer Ford in Vicksburg was an easy and enjoyable experience from start to finish. Everyone I worked with, from the salesperson to the finance manager, was friendly, professional, and made the entire process quick and hassle-free. I would definitely recommend DeNooyer Ford to anyone looking to purchase a new Ford vehicle.
Austin is a knowledgeable, patient, and kind person. I would give him 6 stars if I could. I have been dealing with a family issue. He set the deal up so I could e-sign everything, and delivered the car 30 miles to my house. First class all the way.
They were on on time and explained what they were fixing. As far as I know the updates are complete, very friendly
Austin was amazing! We were driving back to Colorado & needed to use the fast EV charger. It was not cooperating. Austin came to help & comped the charge. Now we have money for lunch. Thanks Austin!
Friendly staff very professional
Austin did a magnificent job helping us through the harrowing process of looking for a new car. He made the process a lot less intimidating. He listened, asked questions to fully understand what we were looking for, and did not push or pressure us on any of the options he presented. Erika was also very helpful! We are now the happy owners of a beautiful new SUV and could not be happier with the whole process and outcome! Thank you Austin and the denooyer team for making car shopping a fun and easy task!
Took my 2018 F-150 in for a winding/coasting noise from the front. They replaced the front differential (which cost over $3,000), but the noise remained. I was then quoted over $2,000 to replace both front wheel hubs.
After I left a review of service, someone from the service department finally reached out offering to look at it again. However, no one had followed up with me in the weeks prior despite the issue not being resolved.
I ended up replacing both front wheel bearing and hub assemblies myself over Father’s Day weekend, and the noise is now completely gone.
I was ... Read More Google - Jun 22, 2026
It was not a good experience for us, if I could do it again; I’d stay far away from DeNooyer Ford.
I had a wonderful experience in DeNooyer Ford. have worked with Austin on Ford Maverick purchase and Austin did a phenomenal job. He addressed all my questions and was flexible when it came to scheduling an appointment or meeting. On top of that he helped with documentation and was very easy-going if I had difficulty to obtain a document that he needed.
Always take great care of me and my car
DeNooyer and Austin Voss were so incredibly helpful with my out of state purchase! I had been looking for a particular Mustang and they had what I wanted so we drove from Tennessee to Michigan after an easy and fair negotiation process. Once we arrived Austin had personally seen to the car being spotless and ready to go. Joe in finance had us in and out in minutes. Dealing with these guys made an 8 hour drive worth it. Thanks!!
Austin and Joe were great! Quick and easy process all the way around. Highly recommend!
I would like to share my experience at DeNooyer Ford in Vicksburg. My encounter with my Sales Consultant Mikayla Osborne to the Sales Manager Alaina Jackson, and finally the Finance Manager Joe Good was exceptional! My wife and I were treated very well throughout our whole journey. I would highly recommend if anyone is in the market to buying a used or new vehicle to head to DeNooyer Ford in Vicksburg. You won't be disappointed!
They sponsored a car/truck dust off today that had maybe 180 cars. It was well organized and the parking crew did a super job getting all the cars into the available space. Chilly day but fun.
Nice to see Deyooner Dealership for pickup on new truck timely this year.
Dealership staff were personable and honest. Their pricing on the specific vehicle I wanted was better than other dealerships with whom I checked. Patient in going through the details; not high pressured or slick. It was a hot day; staff welcomed my big, furry dog into the dealership.
The DeNooyer name says it all - regardless of the auto brand, they do what is right for the vehicle and the customer every time. Very pleased with their service quality and delivery.
It was great having the tech come to my house for the recall thank you
I have bought from and serviced my vehicles with the DeNooyer family of dealerships since 1975 and have always been treated fairly.
I've now purchased two cars from Denooyer Ford, they've been extremely easy to work with and fair both times. When it comes time to buy my third, I will likely come back to Denooyer.
if you’re coming here for the auto shop, DONT!!! They were very unclear what was wrong with my vehicle, charged me $800 and still nothing was fixed. I even called to ask what they had done and the staff was rude and hung up on me.
First time using this dealership. Purchased my Ford truck a couple hours away so came locally for the routine service. Very easy to schedule, they picked up at my work, texted me an inspection video, texted me a quote, I paid online, and they brought it back to me! Great service!
Bryan VanNiman at DeNooyer Chevrolet helped me make the best possible decision on a new truck, helping me weigh the options to get exactly what I wanted and needed at a competitive price point. He was knowledgeable, reliable, not pushy, and great to work with. I’ll definitely be working with him in the future and would highly recommend him to others.
Great experience here. Austin made a quick and easy getting me into my tacoma. Great service and communication. Thanks Austin!
Mikayla Osborne is a Top Notch Sales Professional. She listens to to what you are Looking for for and goes above and beyond to make sure your experience is the best. Follows through and communicates throughout the entire process
Joe and Austin did such a fantastic job. They were both very knowledgeable with everything. Can’t stress enough how nice everyone there was even though we keep them a little past closing. Best car shopping and purchase I have ever had! Thank you
We had a great experience working with Austin at DeNooyer. From start to finish, he was truly a no-pressure sales guy, which made the whole process comfortable and stress-free. He took the time to answer all our questions, listened to what we wanted, and never once made us feel rushed or pushed into something we didn’t need. Austin was knowledgeable, patient, and genuinely cared about helping us find the right fit. If you’re looking for someone who makes buying a vehicle easy and enjoyable, I highly recommend asking for Austin at DeNooyer!
Joe is a childhood friend, and Austin we met that day, both took excellent care of us as I knew they would. We talked to them a head of time and told them what we were looking for. We get there and they had something we didn't even think about. We test drove it and left with it that day. They clearly knew us better than we did. If you need anytning, this is the place to go to! Thanks Joe and Austin! 😃
Great friendly service
My salesman, Jackson, was amazing! Everyone at the DeNooyer dealership was friendly, helpful & knowledgeable! After test driving several models, I decided to lease a new red Explorer! I love it!
Service department was great. Got my truck in quickly and completed what I wanted done. Will gladly use them again in the future.
I had a more than five star experience today when I bought a 2025 Ford Escape from DeNooyer Ford. Mikayla O. was an amazing salesperson. I have bought many Escapes over the years and Mikayla was the most efficient salesperson I have ever worked with. I would highly recommend her and her team. The paperwork was incredibly smooth and efficient. First she drove out with the car so that we had a shorter drive. Then she went the extra mile to find a car wash to wash the car before she met with me. The icing on the cake was even ... Read More Google - Jan 31, 2026
Went to buy a used truck. Using KBB I was informed my truck was worth 4K less than market value . I understand they need to make money so expected it to be 2k less .. However, the truck they are selling (2015 f350 lariat dually black) in case you were wondering , on the same platform thy would have paid 24,500k for the trade. They are asking 29750 and will not budge(Has 2 accidents mind you). No big deal on my trade. Wasn’t really wanting to move it anyway…. Offered 28k and they turned it down saying they had no room to move. ... Read More Google - Jan 28, 2026
David and Cory were extremely helpful and answered all of my questions. They understood my concerns and helped me a lot!!
A bout a week ago I went to DeNooyer Ford in Vicksburg went extremely well very nice and polite people is what my post said so yesterday I go in to pick up my car in enter the main doors and staff are standing around talking amongst their selves so me not being a rude person I just stand there everyone turns around and notices me but no one says anything I stand there for about 3 minutes with no can I help you , do you need anything nothing so i notice a sign pointing to where I need to go ... Read More Google - Jan 6, 2026
After maybe a week, we called regarding noise in sunroof…you couldn’t get us in right away…we bought extended warranty ($4,000). Then were charged $100 deductible.we think this should’ve been waived…we will go back to other dealer in the future! Yes, we complained to deaf ears. Tom and Diane Slider
Dan Linders did a great job selling me my 2025 Ford Ranger. He was professional and easy to work with. I would highly recommend doing business with him and the dealership.
Me and my wife called on a used car from them. We had been told "everything was working perfectly on it". So we drove over a hour to test drive it, when we arrived the car wouldnt even start! We sat for a hour while they put a new starter in it so we could atleast test drive it. We took it for a test drive and the runners were broke ac/heat didnt work nor did the ac/heated seats or the tailgate and it was making a clicking sound randomly from the back of the car. ... Read More Google - Sep 5, 2025
Took my vehicle here for service and they reported the wrong mileage to Carfax and when I went to trade in my vehicle they offered me a ton less. This has cost be a bunch of time and money and they don't really seem to care!
I bought a certified preowned vehicle from them. The transmission went out within 18 hours. The front left tire feels like it’s gonna fall off. All they’re offering to do is fix it. Nothing for my time nothing for my money out.Lay.
Austin Voss! Excellent service purchased new truck Austin is very happy to spend all the time needed to inform as well as answer questions. Start to finish was a great experience. We will be back!!5 STAR FOR SURE!
Excellent from start to finish. Didn't feel pressured, only a genuine interest in finding a solution to my specific car needs. Thank you!
Customer services are extremely important to me as well as understanding the product being sold and being respected as a buyer. The sales staff and dealership really impressed me and from answering questions, financing and picking up vehicle. They spent the required time answering all my questions and know I can rely on them for continued service! Great experience!
Great customer service. Austin Voss was attentive to all my questions. When he did not have an answer he said he would research and get back to me. He did same day. He is friendly, professional and willing to listen. Customer service like this is lost art! Highly recommend Austin Voss.
Got an appointment scheduled a couple weeks ago for March 18. March 17 called and updated them about what was going on with the car. Car had a new problem then previous stated. They said they canceled the loaner car so the original appointment on March 18 would have to be pushed out to March 31. Regardless of how the car got there you would think they would stay true to the original appointment time instead of trying to push it out because of canceling the loaner. Mid customer service at best. What does a loaner car have to do with getting the car ... Read More Google - Mar 21, 2025
Great friendly service! Both sales people I felt with were very knowledgeable and helpful in us getting a great deal on a solid car.
Came for a new rim on our vehicle. Had to pay for it before they would order it. Bought the vehicle from them a year ago. Was told it would take 15 minutes. Still in the waiting room 2hrs later!
They took great care of us. Austin was a pleasure to work with. Thank you!
The sales team at Denooyer is amazing but the service side is terrible. My husband had his truck dropped off Monday night, it died on his way home from work. I know there was not an appointment or anything scheduled for service but here we are Friday and still no update on what’s going on with his truck. They stated they could not provide a loaner vehicle until his truck was diagnosed, unless we wanted to pay out of pocket for it. My husband’s truck had been in and out of Denooyer’s shop 3 or 4 times this year ... Read More Google - Aug 10, 2024
Ok
Ivan Johnson is the Service Manager at DeNooyer Ford. There was some miscommunication with the service team and I and Ivan cleared it up for me. Great customer service Ivan. Thank you. I'll be back for my vehicles needs.
Friendly, Dan and Todd went the extra mile to assure my satisfaction, knowledgable and responsive to questions, patient with electric car operator instructions, great job, every dealer should aspire to be as good.,
My experience purchasing my Explorer Timberline was great! They were so easy to work with, and got me in and out way faster than other dealerships I've been to locally.
Great job. The finance department was great. Never did talk to me about a releasing, but I also told them I wanted to purchase my car.
The salesman at Denooyer worked with me to find the truck I have been looking for.
Called for service last week on vehicle - was told less than a day - appointment set one week after phone call. Arrived this morning and was told they would need my car for 1 to 3 days. When I asked them why I wasn’t told the truth, they offered me the ability to rent a car for $80 a day. Find another service station - “service” person lacked service skills. *** update *** service manager called and made a great effort to make things right. He was polite and professional.
We were very happy with purchasing our vehicle from DeNooyer Ford. Joe was very professional and nice. Would recommend
Service is not the best for warranty issues. We only got 1 text in the 7 days it was here.
Oem service provider using non oem parts and not telling its customer about it. I was over charged and uninformed. Had to spend hours of my own time fact checking work and parts list. I do not recommend.
This place has a really bad service department when in more than three times for an oil change they kept putting the wrong oil in it had to have them take it back eventually they did correct it and I have a cover that goes underneath they didn't get that tight I had to bring that back I was just in here in April of 23 and they still didn't get it right how do you expect me to bring my vehicle in for other things when they can't get that oil change right
I gave a 2 because they are friendly but who isn't when their hands want deep in your pockets. I called about some codes on my dash. The man on the phone said with labor cost and part you are looking at about $171 and some change. I said ok let me call you back. I did and scheduled a service date. I get their and right off the top they say they are gonna do a diagnostic and its $150. I said I already had that done and was quoted a price, Will that be taken off the service cost. No ... Read More Google - Mar 21, 2023
The service department doesn't answer their phones nor do they return calls in a timely manner
After pointing out to the manager my coolant was low, then mechanic sharing a video the he observed it was low. I opened the hood before I left the lot and no coolant was added. I pointed it out to the manager and he returned to the shop and the coolant was topped off. How can I go back if I don’t trust the service shop. Accidentally done or not. I won’t be returning
I’m trying to figure out why they charging me $5k more for the same vehicle just because I live out-of-state. They listed the vehicle on AutoTrader for $55,050. I called and they said dealer markup is $10k, making it $65k. I offered them $59k. They said no and then I see a price change on AutoTrader that moved it to $60k. I contacted them again and asked if I could buy it for $60k. They said no, $60k was for local in-state customers and $65k for out-of-state customers.
Disappointed. They refused to replace my 1-year old Motorcraft battery from my 2020 Escape because I didn't have a receipt.
I was ready to purchase a vehicle from this dealer. I was asked to wait for the finance guy, waited for about a hour to be told we are closing in 30 minutes think about a time you can do it Monday. I don't have time during the week to do it, so guess they only want to sell stuff when they feel like it. I will take my business else where.
Long wait for new vehicle but the staff was great and professional. Jake was very patient with all my calls and dealership visit to check statis of vehicle. I would buy another vehicle from him. Thanks
They were all polite and curtious to my needs. I bought a chevy truck from them even though there a ford dealer they had my truck I wanted. Thank you I love my truck.
They were all great to work with. They’re quite a team which made it smooth at every turn. Would recommend DeNooyer Ford to everyone I know.
After not figuring out the issue over 2 days denooyer tried to get me to pay for 5 possible problems at $750. And charged me $172.50 for diagnosing nothing. They couldn't tell me any part that was bad. I sent the explorer to another Ford dealer they fixed it in a day and got the problem covered by a factory warranty. No cost to me. I feel like denooyer was fishing for charges. Or just tried the shotgun approach at my expense. Because they didn't know what the problem actually is.
Ford Motor Company seems to be very interested in servicing your vehicle with minor and recommended services after you purchase your vehicle at your cost. Ford does not seem to care about the quality of their vehicles or the reliability of their vehicles once they have been driven off the lot.
This is the second F-250 I have owned and the first was a complete nightmare with a catastrophic engine fail at 62,000 miles, and within 300 miles of getting that back after 4 months, the catalytic converter failed. Ford was not very willing to work with a customer on repairs.
I now ... Read More Google - May 16, 2022
I have owned my 2008 Ford Edge for 12 years and have always had it serviced at the Ford dealership. Since moving to the Portage area this was my first experience with DeNooyer’s service and I must say it was perfect. From the greeting as I arrived to my checkout I was treated as if I was the only customer. My former dealer is great but DeNooyer has surpassed them in customer service. I highly recommend them. Thank you service team!
Do not go here for service! These jokers messed up my husbands truck and tried to give him a line of bs. Truck still not fixed.
Not very friendly this time. Usually have good experience. Service girl never smiled & parts guy walked right passed us.
Could not have had a better experience buying my new vehicle. I’ve already recommended to my family and friends the service I received.
I had a wonderful experience in purchasing a Ford Flex from DeNooyer Ford! Rodney Woods is a wonderful salesman. He listened to me, cared about me, and wanted to make sure I was satisfied with my purchase. Brett was also helpful during the purchase. I want to say also that there was such a positive atmosphere when I was at the dealership. I love my vehicle and I had a very positive experience. I certainly will be recommending DeNooyer Ford and Rodney Woods.
